Chatbots

Chatbots are a type of software that uses artificial intelligence (AI) to interact with users in a conversational setting. They can be used to automate customer service functions, provide automated customer support, and even promote sales. Chatbots are able to understand user input and respond intelligently using natural language processing (NLP) technology. They can also be used to help personalize the user experience by providing customized recommendations based on the user’s previous conversations or behaviors. Chatbots have become increasingly popular with businesses due to their potential to reduce costs and improve customer satisfaction.